The Employee & Family Assistance Program (EFAP) is a confidential information counselling and referral service provided without cost to continuing Carleton University employees, retirees and immediate family members. Carleton University provides this program through a contract with Family Services Ottawa.
Services
Counselling services are available to help address a broad range of personal and work-related concerns, including personal crisis, separation and loss, parenting issues, anxiety, substance abuse, eldercare and childcare, and more.
Benefits
- Feel better about yourself and your situation, knowing you are working to create change
- Experience improved relationships and better communication
- Improve stress management
- Work more effectively
- Access professional and confidential assistance at no cost to you
- Obtain assistance in locating community resources appropriate to your needs
Taking the first step
To make an appointment to speak with a counsellor, call 613-725-5676. Request the EFAP Coordinator and identify yourself as a Carleton University employee or family member. Your first appointment can usually be booked within 72 hours of your call.
Contact Family Services Ottawa
312 Parkdale Avenue
Ottawa K1Y 4X5
613-725-5676