The Office of Quality Initiatives enables positive change and innovation by providing continuous improvement leadership through frameworks, tools, processes, and advising to advance Carleton’s achievement of strategic goals and departmental objectives.

Our Principles
We focus on understanding and meeting customer (students, faculty, staff, stakeholders) needs.
We are committed to organizational excellence.
We emphasize the people aspect of making change successful.
We work collaboratively.
We recognize that partnerships (internal and external) are the key to our success.
We foster creativity, innovation, and involvement through effective use of our services.
We work with others to inspire and encourage these principles.